ARGOS IS GROWING!
After having met several important milestones including exciting clinical data, we are poised for new strategic objectives which will require significant new resources. Those new resources include a well-qualified SAP System Owner.
The SAP System Owner will be responsible for the overall management of the SAP system. The SAP System Owner will be responsible for the planning, support, and rollout of SAP project initiatives. This position will monitor day to day system operations and help troubleshoot SAP functional and technical issues. The SAP System Owner will work closely with Argos to understand their requirements, issues, concerns and will work to research and implement optimal systematic solutions to address their needs. The SAP System Owner will also work with hosting services partner to schedule and coordinate the installation, upgrade, and maintenance of SAP systems.
This person will possess a strong work ethic, the desire to work in a collaborative team, and will possess a passion for creative thinking and problem solving. The SAP System Owner must possess the ability to analyze situations and provide problem resolution.
Work with users to define user requirements, functional requirements and technical specifications
Review and analyze solution enhancement requests to determine complexity and provide resource/cost estimates
Plan, organize and lead SAP improvement projects
Facilitate issue resolution for business end users
Act as a liaison and point of contact for SAP related issues/concerns between IT Department and Argos users
Liaise with hosting services partner to manage and maintain the SAP database
As required, provide daily support and troubleshooting to the user community on the use and best practices of the applications
Support the development of training materials and documentation, as well as provide training sessions as required
Interface with external consultants for third level support as necessary to deliver service to Argos
Define functional / technical requirements for change requests and interface with the development team for completion
Support SAP ECC upgrades and testing
Support and help develop power users in the business
Provide status reports to management for projects and end user support
Supervise activities of other personnel as applicable
Other duties as required
Solid and proven experience (5+ years) in a global SAP environment and ability to demonstrate a working, cross-modular knowledge of SAP.
Previous pharmaceutical experience is also required including a basic understanding of GXP as well as experience in performing IOQs using Good Documentation practices.
Must have strong working knowledge of the SAP ECC (MM, PP, WM, SD, FiCO) business suite
Experience installing and maintaining SAP ancillary systems running on Windows platforms
Strong problem management / resolution skills
Understands best practices for SAP
Ability to communicate effectively with technical and non-technical team members
Understands and has experience working with a validated SAP system
Possesses the ability to organize activities, set priorities and handle multiple tasks
Excellent written and oral communication skills are a requirement.
Strong supervisory, coaching and project management skills
Strong organizational, multi-tasking, decision-making and time-management skills
Good interpersonal, organizational and trouble shooting skills.
Ability to positively influence and impact all levels of organization
Ability to effectively operate across multiple projects & activities concurrently
Strong aptitude for learning new business processes and new technologies
Ability and willingness to be regularly, predictably and reliably at work
We offer a competitive compensation package along with outstanding benefits. For confidential consideration, please submit a resume with a cover letter and salary history.
No phone calls please.
Argos Therapeutics is an Equal Opportunity Employer.